We have exciting news!
Our offices are back open and we can’t wait to see you all again!
Monday: 10:00 am – 7:00 pm
Tuesday: 10:00 am – 7:00 pm
Wednesday: 10:00 am – 7:00 pm
Thursday: 9:00 am – 7:00 pm
Friday: 9:00 am – 7:00 pm
Saturday: 9:00 am – 7:00 pm
Monday: 10:00 am – 7:00 pm
Tuesday: 9:00 am – 7:00 pm
Wednesday: 4:00 pm – 8:00 pm
Thursday: 4:00 pm – 8:00 pm
Friday: 10:00 am – 2:00 pm
Every Other Saturday: 9:00 am – 7:00 pm
These past six weeks have been a very challenging time for all, as we have tried to balance the government regulations, safety and social responsibilities for you as our patients, as well as our business and staff. Our current circumstances only call for adaptability, agility, strength, unity, and above all ,staying healthy! We appreciate and understand the challenges that you and your families have experienced over the past six weeks.
Your trust and patience through this time has been extremely appreciated. You have looked to us for your wellness, aesthetics and cosmetic needs. We want to confirm our commitment to our patients through the past, present, and in the future.
Our leadership team has been very focused and dedicated to implement and provide improvements during this time. One of those amazing improvements is a new state of the art Electronic Medical Records (EMR) system. This EMR has Patient Portal capabilities (additional information in a follow up email) and provides us the opportunity to secure your personal information even more.
Our new normal has changed. We must unite together, and help one another to preserve the health of all of us! We trust that you will appreciate some changes in our office that we have made to assure you are in a safe, compliant and healthy environment. Please note below changes we have made for this reason:
- All patients will have their temperatures checked
- In accordance with government regulations, we are trying to still save PPE (Personal Protective Equipment) for hospitals and COVID-19 hot spots, and so while we cannot provide masks, we encourage you to bring in your own masks, or feel free to use a scarf, bandanna or similar if you feel more comfortable utilizing this source of protection
- Please, no children in the office, we cannot allow children to sit in our common area for their safety, safety of other patients and our staff
- Very frequent cleaning/sanitizing of all common areas to include but not limited to: Lobby, Front Desk, Patient Rooms, Restrooms, Etc.
- We will continue practicing social distancing by spacing appointments. Accordingly, we ask that all patients arrive fifteen minutes earlier than your scheduled appointment time. Also, please let us know if you will be delayed in arriving to your appointment or need to reschedule, as we are allowing a restricted number of patients and staff in the office at one time.
We can’t wait until we proudly open our doors again, and see all you back in person soon! In the meantime, please enjoy the time you have at home. Smile during your family dinners, keep playing those board games, and relish in the power of being still. Remember, wellness, water, good nourishing foods and good company around you is the best vaccine possible!
Stay healthy, stay safe, stay united, be well, keep smiling, and remember, Jiva loves and misses you , and we can’t wait to see you back soon!
Rakesh Nanda, M.D. & all of the Jiva Med Spa Staff
Per state of Ohio Medical Board and the Governor’s office, both of our locations are temporarily closed up until May 1. We will update this page regularly with new information as it is received.
Our office is currently staffed Monday – Friday from 9am to 5pm and receiving phone calls at: 614-421-7546
Office location hours have changed, please see below:
Please call our Columbus location with any questions regarding existing consultations: 614-421-7546
- Our team is available in Columbus each weekday from 9 am-5 pm to answer your calls and provide updated protocol on how we are handling in-person consultations
- We our offering curb-side pick up on any products and supplements from 9 am – 5 pm, please call for additional details
per the State Medical Board of Ohio:
Jiva Med Spa is not performing any invasive procedures, or any procedures that require Personal Protective Equipment (PPE), for the next 2 weeks. We will provide any updates to this timeline as it becomes available.
read the full directive HERE
In a continued effort to keep our clients and team safe, we have made adjustments to our staffing (limited staff available) and to our operating hours for both of our locations:
Saturday, 3/21: Closed
Sunday, 3/22: Closed
Monday, 3/23: Closed
Tuesday, 3/24: Closed
Saturday, 3/21: Closed
Sunday, 3/22: Closed
We will update this page with more information as it becomes available.
Rest assured we are monitoring the Coronavirus (COVID-19) developments right alongside with you. Updates are happening very rapidly. We are making all adjustments necessary at Jiva Med Spa.
Despite the shortages, we started our preparedness a couple of weeks ago with the education of our staff and purchasing sanitizing and cleaning supplies.
Every day the health and safety of our patients is our focus. However, with this heightened alert we are increasing our sterilization and cleaning procedures.
We hope you find the information below helpful. Please stay safe and healthy!
2019 Novel Coronavirus (COVID-19)
Human Coronaviruses (Click here for more information ) are a family of viruses that usually cause illnesses like the common cold. Almost everyone gets one of these viruses at some point in their lives. Most of the time the illness only lasts for a short time.
COVID-19: A new Coronavirus
It was discovered in China in December 2019 and has now spread throughout the world. As the virus spreads, we are seeing some people with mild illness, some who get very sick, and some who have died. The reason health officials are concerned is because the virus is new, which makes it hard to predict how it will continue to affect people. Researchers and doctors are learning more about it every day, including exactly how it spreads and who is most at risk.
Symptoms of COVID-19
Symptoms of COVID-19 can range from mild to severe and can include fever, cough & shortness of breath.
Who is at risk?
According to the CDC (Click here for more information), children do not seem to be at higher risk for getting COVID-19. However, some people are, including:
- Older adults
- People who have serious chronic medical conditions like heart disease, diabetes, or lung disease.
How to protect your family
There is currently no vaccine to prevent COVID-19, but there are a few things you can do to keep your family healthy:
- Wash your hands (Click here for more information) often with soap and water for at least 20 seconds. If soap and water are not available, use hand sanitizer (Click here for more information). Look for one that is at least 60% alcohol-based.
- Keep your kids away from others who are sick or keep them home if they are ill.
- Teach kids to cough and sneeze into a tissue (make sure to throw it away after each use!) or to cough and sneeze into their arm or elbow, not their hands.
- Clean and disinfect (Click here for more information) your home as usual using regular household cleaning sprays or wipes.
- Avoid touching your face; teach your children to do the same.
- Avoid travel to highly infected areas (https://www.cdc.gov/coronavirus/2019-ncov/locations-confirmed-html#map).
A note about face masks:
The CDC only recommends face masks for people who have symptoms of COVID-19, not for people who are healthy. Healthcare workers and anyone taking care of someone with COVID-19 should wear face masks.
How to prepare for the possibility of school or childcare closings
If there is a COVID-19 outbreak in your community, local public health officials may decide to temporarily close schools and childcare centers to help slow the spread of the virus. Schools also may decide to dismiss students early if there are too many students or staff absent. Many schools use email to update families. Be sure your child’s school knows how to get in touch with you.
Working parents can be prepared by having alternative childcare plans or talking with their employers about work from home options during school closings. If your child attends a college or university, encourage them to learn about the school’s plan for a COVID-19 outbreak.
Stay Informed – Here are some additional resources on COVID-19
CDC: Click here for more information
World Health Organization: Click here for more information
Ohio Department of Health: Click here for more information